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SimonSays command for setting requestor email address

I set up a Google form that logs walk-in traffic to our office and emails the HelpDesk to create a ticket for them.  The form captures email address; it would be great if there were a SimonSays command that I could use to set the requestor.  Currently all the tickets are in my name until we manually fix each one.  It's mildly annoying.


4 people like this idea

Would be very useful. Something like this:


@Simonsays "requester" : "name@domain.com" @Simonsays


2 people like this

Is this correct? Currently no way of using email commands to change the requester name?


1 person likes this

I don't understand why this is not implemented. Most helpdesks have lots of walkups.

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