I need to sync ticket attachments.

In freshdesk this is possible.

You can choose if you want to include tickets attachments as well when syncing a Freshdesk ticket with JIRA via the Admin control panel

Hi Rogelio,

We have this in our enhancement roadmap. I will share an update when we start to implement this. Let me know if you have any other feedback with Jira integration. Thanks

Viminya

Freshservice Product team