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Discussions Freshservice Feature Requests
Implemented

sync attachments to Jira

I need to sync ticket attachments.


In freshdesk this is possible.


You can choose if you want to include tickets attachments as well when syncing a Freshdesk ticket with JIRA via the Admin control panel

Hi Rogelio,


We have this in our enhancement roadmap. I will share an update when we start to implement this. Let me know if you have any other feedback with Jira integration. Thanks


Viminya

Freshservice Product team

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