You can choose if you want to include tickets attachments as well when syncing a Freshdesk ticket with JIRA via the Admin control panel
1 Comment
Viminya.doss_old
said
almost 5 years ago
Hi Rogelio,
We have this in our enhancement roadmap. I will share an update when we start to implement this. Let me know if you have any other feedback with Jira integration. Thanks
Rogelio Calderon
I need to sync ticket attachments.
In freshdesk this is possible.
You can choose if you want to include tickets attachments as well when syncing a Freshdesk ticket with JIRA via the Admin control panel