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Hello.
I need to change automatically my custom field for requests IF subject or description contains a specific word. I created the Supervisor rule (in attach) but role doesn't work. I don't want to use dispatcher roles. Is it possible?
Andrey Mc
Hello.
I need to change automatically my custom field for requests IF subject or description contains a specific word. I created the Supervisor rule (in attach) but role doesn't work. I don't want to use dispatcher roles. Is it possible?