webinarA 4 step approach to effective self-service implementation.Save your seat

Start a new topic
Discussions Freshservice Forums Feature Requests

Observer rules - problem placeholders based on custom fields

Hello,


It would be nice if we could use placeholders based on problem custom fields in Observers rules. For now we only have placeholders based on solution.


blob1475866698328.png



Best regards,


Rodolphe

4 people like this idea
Login or Signup to post a comment