Freshworks named a Strong Performer in the Forrester Wave™: Enterprise Service Management, Q4 2021 Access Report
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
forums
Hello,
It would be nice if we could use placeholders based on problem custom fields in Observers rules. For now we only have placeholders based on solution.
Best regards,
Rodolphe
Rodolphe
Hello,
It would be nice if we could use placeholders based on problem custom fields in Observers rules. For now we only have placeholders based on solution.
Best regards,
Rodolphe
4 people like this idea