Similar to the function where where you can check a box to allow someone to view all tickets for a department it would be fantastic if I could grant that ability for managers.
When this is enabled it should allow a requester to view tickets that were submitted by people who have that requester listed as their manager.
8 people like this idea
almost 2 years ago
I would like to know what happened, or was this request considered or is there a workaround?