In time tracked we need to know if our technicians have worked on clients sites or in our office.
Is it possible to add customisable fields to do it?
a second need is to identify type of a billable action which have not the same price
for exemple a time tracked can be a technician time or an engineer time or project chief time..
Hi, did you get any response regarding your request? I've posted almost the same request some days ago, but waiting for any response : https://support.freshservice.com/support/discussions/topics/313244