Adding Additional Expiry Contract Day Periods : freshservice

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Adding Additional Expiry Contract Day Periods

Dylan Hoffman

started a topic almost 3 years ago

Hi all,

Is there a solution, or planned solution, to add additional time frames for the Contract Expiry alert email? Currently there is 7/30/60 days before a contract expires.

Tanja.vantuyn

said over 1 year ago

When will this feature be possible?

We have contracts with a termination period of 6 months.

Maybe the field can be changed from a list field to a number field?

Mohana Sidhaarth.V.N

said about 1 year ago

We are changing the expiry notification option in Contracts to a text box to support custom time periods. Will update this thread once the change has been enabled for everyone.

Mohana Sidhaarth.V.N

said 12 months ago

We now support custom values in days (up to 365 days) for Contract expiry notification. I hope this helps in ensuring that you have enough lead time to act on expiring contracts.