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I can SSH into the server w/ root + creds. I put those same things into a device scan and nothing.  The port 22 firewall is open in/out on the ESXi box. This is VERY important because it carries all the actual hardware details, instead of a hypervisor "hardware" scan.

Please advise. Google has nothing and if this product wants to be taken seriously it needs to be able to scan

2 people have this problem

Hey Scott,

To discover ESXi, we are not using ssh protocol, we are using SOAP. 

The device should be reachable through https://vmware-ip/sdk/vimService.wsdl

Opening the port TCP/443 would help solve the issue.

Feel free to get back to us for further support.



Freshservice  -  Freshdesk Technologies

I have the same issue. 

I know that my vmware credentials are correct. I have the probe installed in the same subnet of the esx servers so there is no firewall issue involved. 

We need a solution asap!

Hi Rogelio,

Sorry for the inconvenience caused.

Shall we get on a call so that we can go through the logs and further proceed with it?

Please let me know the best time to sync up.

Looking forward to hearing from you.



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