It would be very helpful if there was an integration with Dameware to provide instant remote support.
Could you tell me which product of Dameware are you using currently. I could see they have remote support and mini remote control. I'd like to understand what features of these products are used extensively by your team as this helps me define meaningful functionality for this integration. Looking forward to your inputs.
Freshservice Product Team
I am using dameware mine remote control and I would like to see integration with fresh service as well
Please let me know if this has been addressed
+1 for Dameware integration