Would be good to have automated Manufacturer consolidation, so if assets are imported via the discovery tool, or entered manually via the CMDB, it maps to a specific manufacturer.
For example: Many Dell assets will have the manufacturer text as any of the following: Dell, Dell Inc, Dell Inc., DELL_
The feature would let you create a rule to automatically change Dell Inc, Dell Inc., and DELL_ to Dell.
1 person likes this idea
Scott Willett
said
about 5 years ago
The CI Discovery / Import tool won't likely be useful to me until this request, and the request on this page are completed: https://support.freshservice.com/support/discussions/topics/310874
Scott Willett
Would be good to have automated Manufacturer consolidation, so if assets are imported via the discovery tool, or entered manually via the CMDB, it maps to a specific manufacturer.
For example: Many Dell assets will have the manufacturer text as any of the following: Dell, Dell Inc, Dell Inc., DELL_
The feature would let you create a rule to automatically change Dell Inc, Dell Inc., and DELL_ to Dell.
1 person likes this idea