It would be extremely useful to be able to change the submission date on a ticket.
There are instances where you help a user with an issue and don't get a chance to enter it into the ticketing system until a day or two later, but still want to track it accurately.
Nathan DeRose
It would be extremely useful to be able to change the submission date on a ticket.
There are instances where you help a user with an issue and don't get a chance to enter it into the ticketing system until a day or two later, but still want to track it accurately.
Thanks!
3 people like this idea