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Hi there,
could I request the option to filter the activity field and ticket summaries on the dashboard by agent group and individual agent please.
To clarify a separate filter on each so I could for example have one of my teams activity feed and the agent group I am in as a summary.
Craig Marriott
Hi there,
could I request the option to filter the activity field and ticket summaries on the dashboard by agent group and individual agent please.
To clarify a separate filter on each so I could for example have one of my teams activity feed and the agent group I am in as a summary.
5 people like this idea