webinarA 4 step approach to effective self-service implementation.Save your seat
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
Hi there,
could I request the option to filter the activity field and ticket summaries on the dashboard by agent group and individual agent please.
To clarify a separate filter on each so I could for example have one of my teams activity feed and the agent group I am in as a summary.
Craig Marriott
Hi there,
could I request the option to filter the activity field and ticket summaries on the dashboard by agent group and individual agent please.
To clarify a separate filter on each so I could for example have one of my teams activity feed and the agent group I am in as a summary.
5 people like this idea