Freshservice Release Notes and Updates- September '15 : Freshservice

started a topic about 5 years ago

Here are the feature releases and updates for the month of September 2015

said about 5 years ago

New Terms of Service for Freshservice effective September 1st, 2015.

said about 5 years ago

September 5th

1. You can now add associated assets to products from the product view page.

2. You can earn account credit by referring a friend to Freshservice (we'll also gift them a credit for you).

said about 5 years ago

September 19th

1. You can now use your own custom mailboxes for your service desk correspondence.

2. Push notifications for the Android and iOS apps to help agents stay on top of their tickets.

3. Create custom reports for changes to view metrics that matter to you.

said about 5 years ago

September 26th

Add Gmail Gadgets to your incoming mail, and create tickets, view the requester's details or recent ticket history in just one click.