New Terms of Service for Freshservice effective September 1st, 2015.
September 5th
September 19th
1. You can now use your own custom mailboxes for your service desk correspondence.
2. Push notifications for the Android and iOS apps to help agents stay on top of their tickets.
3. Create custom reports for changes to view metrics that matter to you.
September 26th
Add Gmail Gadgets to your incoming mail, and create tickets, view the requester's details or recent ticket history in just one click.
Sajeesh Sahadevan
Here are the feature releases and updates for the month of September 2015