Freshservice Release Notes August '15

Feature releases for the month of August 2015

August 1st

1. Planned start date and planned end date added to Changes.

2. Planned start and end date placeholders added to Email Notifications for Releases.

3. Calendar added to the navigation bar.

August 8th

FreshPlugs available for the Request Item dialog box.

August 29th

You can add new child tickets to incidents directly from the parent ticket's detailed view (Previously, you could add only existing tickets here).

August 29th

Powerful new Contract Management capabilities, including the ability to extend and renew contracts, and track contract history and related activities.