Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

Linking Child Ticket Activity

How I can get the timing of Child Tickets being linked to Parent TicketS ?

2 people have this problem

Hi Abey, 

As of now we do not track this in activities but however, activity log report is in our roadmap.
I will have this converted to a ticket and will followup with the team and keep you posted. 

Hi Abey,

We are happy to announce that we have rolled out revamped activity log for tickets.

You can find more information from the solution article here

We are sorry that this took more time than expected.

Login or Signup to post a comment