Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

Replies precise time in customer view


In the "customer" tickets view (not the back office view), the replies time and dates are not precise, it is only shown "1 month ago" for example, and not "Monday 3rd October 2014 at 12:45 PM".

Is it possible to have the precise date and time displayed ?

Thanks !

3 people like this idea
Login or Signup to post a comment