Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report
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Would love to see the option of "Request Item" in the [New] menu of an agents dashboard for new service requests. Just saves agents having to first click on [Tickets]
James Mead
Would love to see the option of "Request Item" in the [New] menu of an agents dashboard for new service requests. Just saves agents having to first click on [Tickets]
3 people like this idea