Is is possible (or is it on the roadmap) to reference custom fields for use in FreshPlugs? We would like to explore using them as part of a Service Catalog process in which we require staff to enter a contract ID. We'd like to use that to pull in reference data to the ticket. This would support a non-IT business function.
Just to expand on this further--it would be nice to have more locations in which we could add freshplugs--for example the solutions page. We'd like to integrate like buttons from Yammer so staff can like solutions and share them with colleagues who may face similar issues.