We have a number of categories in the CMDB that have custom fields. Unfortunately as FreshService only show static columns from inbuilt fields it makes it difficult to visually see custom fields in a full list especially when some fields maybe crucial. Having to select each asset to view details is troublesome and exporting the full list is annoying.
Please introduce selectable columns!
Thank you Mohana Sidhaarth
Is there a column for serial numbers?