Ability to reorder the saved ticket filters : freshservice

Jeff Galt

started a topic almost 5 years ago

Currently the newest filters created jump to the top of the drop down list, different agents would like different sort orders for their saved filter drop down.

Gilbert Beaudry

said almost 5 years ago

YES! I was about to start a thread for this very thing. Glad you did Jeff. Hope this gets a lot of attention because I really don't want to delete all of mine and recreate them because I want them in a particular order.

Cheers,

D

David Zarnitzky

said almost 5 years ago

I'll add my vote to this. I was thinking the same thing. Excellent idea.

I

Ian Apruzzese

said over 4 years ago

Has there been any movement on this? The original thread is very old and I have seen FR's with fewer likes get into the product.

J

Jason Beard

said about 3 years ago

Ditto. As filters and use cases come and go, we need a way to keep them in a logical arrangement.

Tyler Brandt

said almost 3 years ago

This is very old, can we get an update?

T

Trevor Bielen

said almost 3 years ago

Any update on this?

A

Aaron Hatfield

said almost 3 years ago

This is really needed and gets my vote.

Greg Spanner

said over 2 years ago

Raised this twice myself and still no response. +1 for this to see if this bump gets any movement

B

Bradley Ahmad

said almost 2 years ago

3 years and no response :(

K

Kevin Hanson

said 2 months ago

Bump

S

Simon

said 27 days ago

Can we have an update on this please? 5 years and still no response for what is a fairly logical request.