Estimated deliver time available in days in Service Catalog : Freshservice

Start a new topic

Estimated deliver time available in days in Service Catalog

Rick Murphy

started a topic about 6 years ago

It would be nice to set estimated delivery time in the service catalog to days instead of just hours. For example, if there is a request for a new computer purchase, it could be 5-10 days before it is shipped and we have time to set it up

Craig Marriott

said about 6 years ago

Could it also be made optional to use these dates to drive the due date for the request.

As per https://support.freshservice.com/support/discussions/topics/307180

Simon

said over 5 years ago

The estimated delivery time in days instead of just hours would be very valuable for us too. We have same issue with several Service Request items.