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bulk change ticket type

I am tasked with checking tickets and making certain they have been properly "typed" as incidents or service requests. I can bulk change almost every other aspect of the ticket, but not type. 

7 people like this idea

I came here to make the same request. Apparently they had this feature but removed it due to "global standards" which makes absolutely no sense to me. It's a field just like all the other system default fields. Not having this field limits our ability to use Bulk Actions by about 50% given that about half our tickets are Service Requests and need to be changed from the default type of Incident.

PLEASE make this change!

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