Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

PCI Compliant

Hi I cannot find any security/ data privacy and PCI complaint related document. Can you please show me where I can find them? 

Is FreshService PCI complaint?



This document does not appear to be available. Is there a newer version?

Hi Jon, are you facing issues opening the attached PDF?

Hello there,  I would like to view this document too but can not open it - is there an alternative way to view it?

Hi Chee,

We are PCI compliant. I'm attaching the Freshservice Security document (that specifies the security and privacy practices) here for your reference.

Hope it helps!



I'd like to make a clarification: Freshservice, the product, itself isn't PCI compliant. Our customer data (including payment information), however, is stored on AWS data centers, which are PCI compliant.

Hi Jon/Nicky, You can save the document to your local drive to view the same. 

Login or Signup to post a comment