Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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Customer Satisfaction Report - Filtering

An input to my Management Reviews for services is customer satisfaction.

If I could filter the CUSTOMER SATISFACTION report in FreshService to filter on Category, that would meet that requirement.

2 people like this idea

This would be extremely helpful for us as well. Also, is there any way to filter these Customer Satisfaction reports by Department?

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