Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

HipChat / IM

It would be very helpful if there was a integration for HipChat and other IM clients so that notifications could be sent when a ticket is either received or assigned. Also it would be great if there was the ability to create a ticket within HipChat from a conversation. I know this is available with, really hope that HipChat can also create this integration.

1 person likes this idea
1 Comment

For Hipchat, you can check out our integration with Zapier.

We are coming up with a native integration with Google Hangouts in early 2015. :)

Login or Signup to post a comment