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Ability to select a group head for each group. This way the SLA escalations can be sent to the respective group head.
This option will help avoid creating multiple SLA's per group.
Suggested by Chris Frank - Goodlife fitness
Andrewold
Ability to select a group head for each group. This way the SLA escalations can be sent to the respective group head.
This option will help avoid creating multiple SLA's per group.
Suggested by Chris Frank - Goodlife fitness
1 person likes this idea