[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

Tasks features request

It would be handy if from the "My Tasks" list on the dashboard, there were a way to link to the corresponding ticket.  Additionally, when viewing the task (either from the "My Tasks" list or on the ticket directly) it would be nice if notes/comments dedicated to that task could be entered, as opposed to in the overall tickets comments.  As others have mentioned, similar to a parent/child ticket situation.

4 people like this idea

Thanks for the feedback, Eric and my apologies for the delay in replying. I have passed on these to the product team. I will keep you updated. Thanks. 

Login or Signup to post a comment