Free Webinar: [New] Patch management for remote teams | 10AM PST - 28th May, 2020 Save your seat

Start a new topic

Time tracking mandatory option

I'd like to see time tracking as a mandatory field. Is there any way to do this? We need to know how much time our techs are spending on tickets in order to determine if additional hires are necessary. 


20 people like this idea
Hello, merging this discussion with the Closure Rules feature post on the roadmap forum.https://support.freshservice.com/support/discussions/topics/327085