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Freshdesk to Freshservice features missing

I did extensive testing of Freshdesk (Estate) before moving to Freshservice.


There are a number of features missing with Freshservice (multiple products with multiple SLAs, Freshphone, Forums, Freshchat) and I'm looking for some clarity around your roadmap.


  • What features are NOT making the move to freshservice?
  • Timeline for Features being added?

Can you share any more information?

3 people like this idea

Narain,


would you shoot me an email with the roadmap too ?


thanks

Would love to see your roadmap too.

We have published the short term roadmap here. These are things we are working on right now. 


https://support.freshservice.com/discussions/topics/304529/page/last/#post_478508

May be easier to simply publish an up to date roadmap somewhere? 

#justsaying

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