CMDB / assets custom fields : freshservice

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CMDB / assets custom fields

Doron Pascal

started a topic over 4 years ago

Managing assets should be more than just an "IT" static assets data. It also should include financial data and fields for data integration like: Invoice number (of the purchase), invoice date, supplier. Supplier contact details in case of support is required etc. Generally suppliers and contact list is handy.

Sathyanarain Muralidharan

said over 4 years ago

Work on financial data for assets has already started and you can expect it soon. However, as a workaround till we ship it, you can make use of custom fields.

Admin --> Configuration Item Types. Click edit against whichever category of CIs you want to add custom fields to. Drag and drop the required fields.

Hope this helps!