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Discussions Freshservice
Feature Requests 1426

Split a new ticket into two or more
Posted by Roman Paylian, almost 4 years ago , Last Reply by Eric Kincl 10 days ago , 19 votes
B
Make custom fields available in email inserted values
Posted by Bethany Amborn, over 5 years ago , Last Reply by Sam Wilson 10 days ago , 11 votes
S
Reply to a Private Note
Posted by Simon Martin, 7 months ago , Last Reply by Luca Cortese 10 days ago , 9 votes
Ability to have Static 'Section' text in Service Catalog Items
Posted by Patrick Van Rinsvelt, over 1 year ago , Last Reply by J. Chris McEwen 10 days ago , 8 votes
S
Add custom field label only
Posted by Scott Lehman, about 1 month ago , Last Reply by J. Chris McEwen 10 days ago , 2 votes
S
Tasks - Can they be finally improved
Posted by Sid Emory, 12 months ago , Last Reply by J. Chris McEwen 10 days ago , 14 votes
R
Freshservice Service Catalog / Service Category
Posted by Ryan Er, over 2 years ago , Last Reply by J. Chris McEwen 10 days ago , 7 votes
Implemented
Requester Group Options
Posted by Tyler Brandt, over 3 years ago , Last Reply by J. Chris McEwen 10 days ago , 6 votes
L
Deferred
Allow Agents to have a multiple email addresses like requesters do
Posted by Leigh Webster, 12 months ago , Last Reply by Mithun Mohandas 10 days ago , 9 votes
Implemented
Import/Export of Locations
Posted by Kyle Romstad, about 3 years ago , Last Reply by Patrick Van Rinsvelt 11 days ago , 11 votes