Note: This article is on the new Sandbox 2.0 which is currently in Private Beta. For Freshservice's legacy Sandbox click here.

When the user in a Sandbox is within a local workspace:    

  • Play god and workspace admins have view/create/edit/delete access.    

  • Play god and workspace admins have sync access. For global configurations, only play god admins have sync access.

  • Modules supported in this local workspace as well as global modules can be viewed.

  • Play god and workspace admins can add local as well as global configurations.    

    

When the user in a Sandbox is in a global workspace:    

  • Play god admins have view/create/edit/delete access.    

  • Play god admins have sync access.

  • Only modules supported at global workspace level can be viewed.

  • Play god admins can add only global configurations.    

    

When the user in a Sandbox is in a restricted workspace:    

  • Only restricted workspace admins have view/create/edit/delete access.    

  • Only restricted workspace admins have sync access. For global configurations, only play god admins have sync access.

  • Modules supported in this restricted workspace as well as global modules can be viewed.

  • Only restricted workspace admins can add local as well as global configurations.